Terms of Service

These terms govern your use of software and services provided by Metha Technologies, trading as MethaTechno (“we”, “us”), of Dubai Silicon Oasis, Dubai, United Arab Emirates. By opening an account, agreeing a quote or using any of our products, you accept them.

1. What we provide

We publish and license business software and carry out software development work. Depending on what you buy, that is access to a hosted application on a subscription, a licence to run software in your own environment, a white-label deployment of one of our platforms, or a fixed-scope development project.

We are a software engineering company only. We do not provide financial, investment, legal or tax advice; we do not hold, manage or transmit end-user funds; we do not issue, sell or promote tokens or digital assets; and we do not operate any business that a client runs using our software.

2. Accounts

You must give accurate registration details and keep them current. You are responsible for activity under your account and for keeping credentials secure. You must be at least 18 and legally able to enter a contract. Accounts may not be shared between organisations.

3. Quotes, fees and taxes

We do not currently publish plan pricing. Everything is quoted in writing, and no charge is taken until you have agreed the figure.

• Subscriptions are billed in advance in United States dollars for each billing period, using the payment method on file, and renew automatically until cancelled.
• Payments are processed by Stripe. We do not store full card details.
• Project and set-up fees are invoiced against the payment schedule in your written quote.
• Domain registration and renewal fees are passed through at the registrar’s rate and billed separately.
• We may change subscription pricing with at least 30 days’ notice by email, taking effect from your next billing period.
• Prices exclude any taxes or duties applicable in your jurisdiction, which are your responsibility unless we are required to collect them.
• If a payment fails we will retry and notify you. Continued failure may lead to suspension and eventually closure of the account.

Refunds are governed by our Refunds and Cancellation Policy, which forms part of these terms.

4. Licences

For self-hosted and white-label products we grant you a non-exclusive, non-transferable licence to install and use the software for your own business purposes for the term agreed. You may not resell, sublicense, redistribute or publish the source code, or remove licensing and attribution notices, except as expressly permitted in your written agreement. Where white-label rights are granted, their scope is set out in that agreement.

5. White-label partnerships and revenue share

White-label engagements are charged as a one-time set-up and licence fee, followed by an agreed share of the revenue that the deployed platform itself collects from the customers you sign up on it. The percentage, the reporting and reconciliation cycle, the support commitments and the exit arrangements are all set out in a separate written agreement, which takes precedence over these terms where the two differ.

The share is calculated solely on revenue collected through the platform we supply. It does not extend to any other part of your business, to revenue you generate outside that platform, or to any revenue your own customers earn using it.

6. Products in development

Some products described on this site are in active development, are not on general sale, and have no published pricing. Any pre-release or early-partner access is provided as-is, may change without notice, and carries no availability commitment.

7. Acceptable use

Your use of our products is subject to our Acceptable Use Policy. Breaching it may result in immediate suspension.

8. Your content and data

You retain ownership of everything you upload, create or store using our products. You grant us only the limited permission needed to host, process, back up and display that content in order to run the service. For self-hosted deployments your data stays in your environment and we have no access to it unless you grant it for support purposes.

9. Availability and support

We aim to keep hosted services running continuously but do not guarantee uninterrupted operation. Planned maintenance is announced in advance where practical. Support is provided by email and Telegram during the hours published on our contact page. We do not offer a contractual uptime guarantee unless one is agreed separately in writing.

10. Intellectual property

All rights in our software, documentation, trade marks and website content remain ours. Nothing here transfers ownership to you.

11. Warranties and risk

Our products are provided on an “as is” basis. To the fullest extent permitted by law we exclude implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Software relating to trading and market data consists of analysis and automation tools. It does not give advice, does not predict results, and guarantees no outcome. Trading leveraged financial instruments carries a substantial risk of loss and responsibility for trading decisions is entirely yours. Software relating to blockchain and tokenisation is engineering infrastructure; decisions about issuance, custody, distribution and regulatory approval rest with you and your advisors. Software relating to distributor management is an administrative system, and compliance with direct-selling, consumer-protection and securities law in your jurisdiction is your responsibility as the operator.

12. Limitation of liability

To the extent permitted by law we are not liable for indirect, incidental, special or consequential loss, or for loss of profits, revenue, trading losses, digital assets, data or goodwill. Our total aggregate liability arising from or connected to these terms is limited to the amount you paid us in the twelve months before the event giving rise to the claim.

13. Suspension and termination

You may stop using our services at any time. We may suspend or terminate an account for non-payment, breach of these terms or of the Acceptable Use Policy, or where required by law. Where we terminate without cause, we refund in line with the Refunds and Cancellation Policy.

14. Changes to these terms

We may update these terms. Material changes are notified by email or in-product at least 30 days before taking effect. Continuing to use the service after that date means you accept the revised terms.

15. Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have exclusive jurisdiction, without prejudice to any mandatory consumer rights in your country of residence.

16. Contact

Metha Technologies, Dubai Silicon Oasis, Dubai, United Arab Emirates.
hello@methatechno.com · Billing: billing@methatechno.com